Contact Us

Contact Us

Investor Relations

Phone: 1-224-948-3020
Email: [email protected]

More information

Media Inquiries

Email:?media_Canad[email protected]

Related Resources

Ethics and Compliance Help Line

General Inquiries

This is intended for Canadian inquiries only; for non-Canadian inquiries, please use the contact us page?for that specific Baxter location.

Head Office
Telephone: 905-369-6000 or 1-800-387-8399
Fax: 905-369-6560
Mail: 7125 Mississauga Road
Mississauga, Ontario
L5N 0C2

Toll Free Global Headquarters:?1-800-422-9837
US Global Headquarters:?1-224-948-1812

Baxter Canada Locations

Baxter CIVA Pharmacy Services

Telephone: 905-286-5600
Fax: 1-866-893-8008
Mail: 6975 Creditview Road, Unit #3,
Mississauga, Ontario
L5N 8E9

Baxter Canada – Alliston, Ontario Manufacturing Facility

Telephone: 705-435-6261
Fax: 705-435-0364
Mail: 89 Centre Street S.
South Alliston, Ontario
L9R 1W7


Renal Home Services

Please contact customer services at the following numbers:

For Home Patient Representatives:
Toll Free: 1-866-968-7477, and follow the prompts for your dedicated Home Patient Representative. Please take note of their personal hours of operation.

For return of the PD equipment:
Toll Free: 1-866-968-7477

For After-Hours Support:
Toll Free: 1-866-968-7477, follow the prompts (select option 3 for After Hours)

For technical questions regarding your PD Cycler:
Toll Free: 1-800-553-6898

Report an Adverse Event

Please contact Canada patient safety at:
Toll Free: 1-877-372-5465?
Email: [email protected]

Medical Information

We are providing trusted clinical and scientific information on Baxter products to support clinical decision-making.

Healthcare Professionals

Customer Service

For Customer Service for Baxter products outside of Home Patient requests please contact Baxter’s Center for Service at:
Toll-Free: 1-888-719-9955

Hours of operation: Monday to Friday, 8:00 a.m. to 6:00 p.m. Eastern Time

Report an Adverse Event

Please contact Global Patient Safety at:
Toll Free: 1-877-372-5465?
Email:?[email protected]

Report a Product Complaint

Please contact?Canadian Product Surveillance at:

[email protected]?

Medical Information

We are providing trusted clinical and scientific information on Baxter products to support clinical decision-making.


For information regarding Baxter eSolutions, please visit our eSolutions website. ?

To access our eServices Center please click here.

For any questions or to report any issues using the eServices Center site, please call the eCommerce Support Desk at:
Toll-Free: 1-877-334-2298 #1.

Parts, Services and Technical Support

For technical assistance for infusion pumps, pharmacy automation, and renal products manufactured and/or distributed by Baxter Healthcare, please click on the link below.

Baxter Canadian Technical Services


Telephone: 905-369-6100 or 1-877-331-9336
Fax: 905-369-6147 or 1-866-870-9861
Mail: 6675 Millcreek Drive, Units 1&2
Mississauga, Ontario
L5N 5M4

British Columbia:

Mail: 160-4320 Viking Way
Richmond, British Columbia
V6V 2L5


812 Saint Martin Ouest
Laval, Quebec
H7S 2K9